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Forwarders have been running in high gear, often getting nowhere.

“Capacity and space is a disaster, and we are seeing massive swings in rates from five- to 20-times the normal level. We have made bookings and then been advised the flights are cancelled,” said the chief executive of one mid-sized Canadian forwarder.

The rapid implosion of lift on one sector after another has brought much aggravation and frustration.

“We’ve been through four major space contractions, the last one when Japan announced a 14-day quarantine and the Japanese and Hawaiian carriers contracted their schedules heavily,” said Chris Connell, senior vice-president North America of Commodity Forwarders, a subsidiary of Kuehne + Nagel.

“Before, it was China, Europe and domestic US.”

Frequently, bookings have been cancelled, forcing staff to go round in circles.

“You book, plan, cancel, book another flight; sometimes three times in an hour,” he said, but so far, using freighter lift has been more straightforward, as all-cargo schedules have been reliable, he added.

Large forwarders have been able to charter freighters to secure necessary lift, but for those that don’t have the volumes for this option, finding capacity has been a challenge.

“Capacity is probably the biggest problem today, primarily for air cargo but also for ocean freight,” said Bob Imbriani, executive vice-president of Team Worldwide.

Capacity shortages have been the worst on the China routes, he said. After belly capacity plummeted freighter charters were filling some of the gaps, but some of this capacity was subsequently turned to the North Atlantic when passenger traffic collapsed in that arena.

In response to surging rates, shippers have resorted to asking multiple forwarders, as well as charter brokers and airlines, for quotes, which has increased uncertainty about capacity and the amount of freight in need of lift, said Mr Imbriani.

Forwarders reported that lift was still available, but at massively higher prices, as contract rates had virtually disappeared.

“There is space out there. We’re able to get it, but at a much higher price point,” Mr Connell said.

In its market update of 1 April, Freightos noted rate increases of up to 30% out of China over the previous two weeks, while some express rates between the US and Europe had surged 100%.

In some cases it is useful to have dense cargo on routes out of China, which helps airlines optimise payload, given that much of their traffic at the moment consists of face masks and other medical cargo, which tends to be volumetric, Mr Imbriani said.

And airlines give space to customers that have supported them before, forwarders reported.

“Having a relationship with the airline, the ability to pay up front and the ability to deliver the freight are important,” Mr Imbriani said.

However, the rates charged these days have priced some commodities out of the market – several types of perishables cannot absorb the elevated cost.

Many consumer goods are not flying any more either.

“The retail sector has been decimated globally, so there is not much moving in the retail space. Most of the goods still moving have shifted from air to LCL ocean as timing is no longer an issue,” Mr Connell said.

Demand has collapsed across a number of sectors.

“Dropped e-bookings last week indicate that non-essential items are either being priced out of the mode or scaling back in response to falling consumer demand,” Freightos wrote in its April update.

According to Clive Data Services, airfreight volumes dropped 48% in the week 23-27 March.

With manufacturing activities and retail largely in limbo in North America and Europe, the outlook for demand is bleak, which should ease the pressure for forwarders to scramble for lift. In any case, they do not have to worry about another schedule collapse, which augurs more stable times ahead in terms of capacity fluctuations.

Mr Connell expects April to be a slow month, but at least his company should be able to operate in a more efficient manner in a smaller market, instead of being inefficient in a frantic market, he said.

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  • Dave Jenkins

    April 12, 2020 at 12:51 pm

    Interesting comments to see coming from Forwarders and shippers concerning airfreight capacity, reliability and rates. Of course they complain about flight reliability. However when flights are cancelled there is always a very good reason when we (airlines) are being called upon by governments to provide relief flights.

    Let’s look at Forwarders reliability under ‘normal conditions’. Airlines typically endure a booking reliability of between 45-70% and very rarely above that upper end. This also has airline staff ‘running around’ and even leaves the airlines with empty, unpaid for positions. Therefore maybe forwarders will better understand the everyday reliability environment that airlines face all of the time at their hands.

    Airfreight is one of the purists form of economics. Capacity is ample and forwarders will ‘take advantage’ of the situation pushing rates down to variable cost level and below if they are allowed by airlines that don’t follow their cost structure well. Now the capacity is extremely scarce on some lanes, why are the very same forwarders screaming about ‘taking advantage’. It’s not taking advantage at all. It’s market conditions, same as always.

    Airlines are trying to survive right now. Why would airlines artificially hold the prices down now when demand dictates otherwise?

    Shippers and forwarders are more then happy to ‘take advantage’ under normal conditions and yet they complain very quickly when the capacity dynamic moves in the other direction.