UPS fee changes: 'another way of raising shipping charges to offset costs'
UPS is keeping its customers on their toes with a barrage of charge and fee ...
Photo: © Eugene Berman
UPS is preparing to leverage a new weapon in the quest to draw in more customers.
According to CEO Carol Tomé, ’dynamic pricing’ will make a difference for shippers, and it will be unleashed once the looming contract negotiations with the Teamsters union are complete.
In the earnings call on first-quarter results, Ms Tomé acknowledged that the integrator was “inevitably” seeing some customers shift volume to competitors, due to uncertainty over the contract negotiations, but she vowed UPS would win this business ...
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