News / Forwarders must meet digital disrupters head on and adapt, or sink

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Forwarders have the power to keep wannabe disrupters at bay and create advantages for themselves – but they must act now, and as an industry.

Speaking at the Canadian Forwarders’ Association (CIFFA) 70th anniversary event in Toronto, Steve Walker, CEO of SWG and founder of SBS Worldwide, urged the industry to adapt to these perceived threats and create new opportunities.

Competitive threats are coming from a variety of companies, including pricing platforms, carriers and new ‘digital’ forwarders.

Citing Maersk’s new positioning as both blockchain ...