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News / Why automation technology is failing your freight forwarding operators

Airplane flying over the harbor.
Credit: BravoTran
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Not long ago, freight forwarding operators managed shipments from cradle to grave. Operators orchestrated the shipment, performed data entry, communicated with carriers, kept the customer informed, and filed all the document s– all without much help from automation.

The industry has come a long way since ...

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    BravoTran Digital freight forwarder Digital revolution Digitisation