News / Forwarders will lose business if they fail to adapt to e-freight, warn airlines

18/04/2013

Forwarders have been warned that they risk losing air freight business if they continue to stall on e-freight, delegates at the TIACA Executive Summit in Dallas heard yesterday.

“If they do not change, they may no longer be part of this industry,” said Enno Osinga, head of cargo for Schiphol airport. But he also noted that the efficiencies e-freight brings will present problems for some companies. “What is not often said is that some people in the current chain will no ...

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Mark M.
April 18, 2013 at 3:31 pm
What the forwarders fail to realize is that the airlines have no interest in assuming the forwarder’s job. Paperwork prep, ground transport, customs functions etc, will remain the domain of the forwarder. The biggest concern for the forwarder should be how to compete with the integrators who CAN do everything the forward traditionally manages.

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