The concept of postal services and letters, mail. A man in a sui

For a postal provider, AusPost had a decent 2019.

You can click here to see its 2019 annual report but I’ve read it so you don’t have to.

In brief, delivering letters costs Australia’s national postal monopoly a fortune, which is offset (sort of) by growing e-commerce revenues. The story is familiar and the formula is creaking.

That said, purely on account of having turned a profit (albeit a far smaller one than in previous years) AusPost holds lessons for other countries’ national ...

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