happy returns © Richard Van Der Spuy 92162825
© Richard Van Der Spuy

Forbes has published a good read on reverse logistics, the “old-school, messy, awkward stepchild of an industry”. As you will soon be made aware by The Loadstar’s LongRead on e-commerce (out soon-ish), reverse logistics is manually intensive and also fairly shocking. As Forbes notes, 95% ends up sitting in warehouses, having taken very long journeys, and 30% ends up in landfill. He argues that more investment in technology is needed in this sector, which would help eliminate waste – and make the sector far easier to deal with.

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