Forwarding now 'a chore – and a stressful one' – having to face angry shippers
Shippers with ‘unreasonable’ expectations are causing headaches for forwarders – big and small. Exhausted forwarders have ...
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By Alex Lennane
Freight forwarders, it would appear, are not to be trusted on the difficult issue of trade compliance, according to shippers. Forwarders want to make sure that the goods are delivered in the right timeframe – and it is up to their customers to ensure that goods aren’t misclassified or sent to restricted places. This article shows how different shippers manage to retain control over trade compliance while ensuring their forwarders check the processes.
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