© Gunold | Dreamstime.com - Wow, I can see the future

My new year resolution, at least initially, was to simply be kind in my treatment of all transport and logistics providers – this 2017 preview would, I mused, offer me a chance to test my diminished appetite for troubles in the new year.

The hangover

2016 was difficult in virtually every sense. Freight forwarders had little option but to stick to the same old rhetoric (click here, here and here), while carriers appeared collectively in denial  – until they collectively weren’t – and shippers barely ...

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