News / Delta Cargo gets its wires crossed as it tries to update its IT

Delta Cargo has apologised to customers after a failed attempt to update its IT system.

It has now resumed freight operations, after a system failure forced it it suspend operations between Tuesday and Wednesday.

On December 11, the carrier issued a statement noting it had implemented an “enhanced system update as part of normal maintenance and investment into operations systems”.

Unfortunately, as many companies have found, “enhancing systems” can often lead to technological chaos.

The notice continued: “As a result, we experienced system performance issues, which ...