Predictability is key now as forwarders select carrier partners
Carrier behaviour in moments of crisis has become the determining factor in forwarder decision-making in ...
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Welcome to the first story in a two-part assessment of forwarders’ relationships with carriers. Today’s story will assess forwarders’ deteriorating trust in the container lines and the causes beyond a belief that carriers want to do them out of a job. It will be followed by a look at the sentiment of forwarders on airlines.
Container lines’ increasing reliance on technology for day-to-day operations is only exacerbating the deterioration of relations with forwarders, which have warned that increased digitisation is hindering ...
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