News / Forwarding now 'a chore – and a stressful one' – having to face angry shippers

03/12/2021

Shippers with ‘unreasonable’ expectations are causing headaches for forwarders – big and small.

Exhausted forwarders have told The Loadstar the job is currently extremely stressful, particularly in the air cargo peak, owing to quickly changing freight rates and capacity, and long delays.

One air freight source at a ...

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