Convoy, the Seattle-based digital freight network that connects truckers with shippers, is shuttering its Atlanta office and laying off workers as part of a restructuring.

This is the third time in less than a year that Convoy has laid off workers.

The restructuring comes as Convoy transitions to a new customer service model that automates many of the tasks the conducted by employees, according to a LinkedIn post published Thursday by CEO and co-founder Dan Lewis.

“This shift represents a big step forward in ...

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