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Jaguar Land Rover (JLR) has fully automated its global priority warranty parts returns service in partnership with SEKO Logistics, creating full visibility from pre-shipment to delivery – producing cost savings and service efficiencies.
Priority Parts Returns Request (PRR) is a critical process for Jaguar Land Rover in the early identification and resolution of any functional anomalies. Any such parts need to be returned in a controlled manner to be analysed as quickly as possible to maximise customer satisfaction and drive down warranty costs.
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