News / Returns a costly and speeding juggernaut for Amazon and parcel carriers

© David Tonelson

Amazon has blinked again this month: since last summer, the seemingly unstoppable e-commerce behemoth has taken more and more steps to rein in costs.

These moves include shuttering warehouses or postponing their development, to offering space in them to third-party sellers and lift on its freighter fleet to others.

Now, it is going after small change (comparatively), with a change in the returns arena.

Since 14 January, Amazon no longer shoulders the cost differential if a carrier hikes charges on returned goods to ...