OOCL gains market share in Q1, with 'very strong' financials unveiled by Cosco
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Japanese carrier Ocean Network Express (ONE) is set to see losses spiral to $600m in its first year, as it struggles to “restore the trust of customers” after the chaotic April launch.
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Comment on this article
Howard Schweizer
October 16, 2018 at 4:55 pmThe comments from ONE Management acknowledging they have a problem are an encouraging sign that someone is paying attention.
Unfortunately this has not translated to their actual Sales Group who are still not addressing the abandoned customer issues.
Imran solanki
October 17, 2018 at 4:24 amNot specified what is the reason po f falling one line…..
ex customer
October 17, 2018 at 4:02 pmIf the management team really believe they are back on track proves they have no idea what is going on in Europe or USA. Awful customer service and no one cares.