“I am extremely proud of our dedicated CSX employees for once again achieving new record levels of efficiency this quarter (…). These results reflect the strength of our operating model, and combined with continued improvements in our best-in-class customer service, represent significant progress toward our goal of being the best run railroad in North America.” – James Foote, CSX president and chief executive officer, 16 July 2019.

Efficiency push: CSX’s efficiency push comes as Q2 revenues declined 1% to $3bn, on a ...

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