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Freight forwarders are falling victim to fraudulent Chinese freight operators demanding ransoms totalling thousands of dollars to release Bills of Lading.

In the UK over the past year, ransoms totalling US$33,500 have been reported.

The British International Freight Association (Bifa) warned operators this month [October] to be wary of emails from unknown Chinese forwarders, looking for UK partners and offering cheap ocean rates.

Once a signed and stamped agency agreement is in place between both parties and business starts, all appears to be normal. This is until the cargo arrives at the UK port and no-one has received the original Bill of Lading.

When contacted the Chinese forwarder then demands a large ransom for the release of the original Bills of Lading.

Companies which refuse to pay find themselves on an expensive rollercoaster ride of meetings with customers, lawyers, insurers and shipping lines in order to obtain the original Bills of Lading to release the cargo.

By spreading shipments around a number of shipping lines, fraudulent forwarders make this recovery process even more onerous.

Determining whether that mail shot is from a legitimate forwarder in China or part of a scam in the first place can be difficult, however just asking for a signature on an agency agreement with an overseas partner is not good enough, said Bifa.

Dan Harris, a lawyer at Harris & Moure and co-author of the China Law Blog, which focuses on assisting foreign companies doing business in China, writes in one of his blogs on how to avoid Chinese business scams: “There is probably no document that has not been faked thousands of times in China. I have seen fake Bills of Lading, fake bank statements, fake contracts, fake purchase orders, fake company registrations, fake IP registrations, even fake lawyers.”

If you are going to rely on paper, he said, at least do more than just rely on the document itself. At the very least businesses should check with the company or the governmental body that purportedly issued the document.

“Put all of the documents you receive under a microscope. Even the most experienced scammers nearly always make some mistake in their fake documents.

“Try to get the company’s official corporate records from the official Chinese government sources. Though doing this is neither inexpensive nor easy… it can be incredibly enlightening in that it usually goes far beyond the information provided by the basic company search firms.”

It is hard to measure the scale of the Bills of Lading scam at present. Only two incidents have been reported in the UK to-date, although The Loadstar understands that forwarders in Australia have also posted warnings about this type of fraud.

The reasons for this could be that either these types of incidents are in their infancy or are underreported.

Michael Yarwood, claims executive for specialist freight insurer TT Club, said the techniques used in the scam are in line with fraudulent activity experienced throughout Europe, where entities pose as legitimate freight forwarders and hauliers with the sole purpose of cargo theft.

He said that the use of cargo clearing websites (or freight exchanges) to carry out theft is increasing.

Fraudulent forwarders pose as legitimate companies with spare capacity. They arrive on-time to collect loads and then disappear.

Another frequently seen scam involves organised gangs creating their own websites and advertising themselves as freight forwarders. These sites are characterised by very basic information, freemail accounts, and mobile phone or Skype contacts only, Mr Yarwood warned.

A third type of fraud commonly seen is where criminal organisations buy failing operators and continue to trade under their name in a state of virtual insolvency. They are able to identify and accept cargo which is subsequently stolen in transit. This type of scam is hard to identify, however checking with Companies House to determine whether there have been any recent changes in a company will help operators avoid being caught out by this type of fraud, Mr Yarwood suggested.

Companies need to perform due diligence in selecting carriers, he argued: “Request original documents rather than electronic copies which are much easier to doctor.”

He admits this is difficult with time-sensitive cargo and it is with these types of shipments that forwarders take risks they normally wouldn’t take.

However, Mr Yarwood maintained that it is commercially less damaging to suggest a customer delays collection than to take a risk with an unknown operator.


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  • Nick Coverdale

    October 30, 2013 at 12:05 pm

    In the PRC, all forwarders’ B/Ls issued must be done so by a registered NVOCC who will have posted a minimum cash bond of RMB100,000.00.

    If the party in China has ignored this fact the carrier whom he/she entrusted the cargo to is guilty of accepting cargo from a bonded operator, a claim can be lodge with the MOC H.Q. Shanghai or though your local Chinese consulate

    Whilst many might hesitate when dealing with company departments in the PRC I have found this department does take action – it is a similar system to the FMC. If anyone thinks I could help them as a guy in the shipping industry based in Hong Kong for 27 years, please contact me – always happy to help innocent parties, must stress I am no lawyer

    • Sunil

      December 17, 2013 at 7:41 am

      Dear Nick have got entrapped in a situation where the freight forwarder claims to have shipped the goods on EMC and has sent me a scanned copy of the b/l but say goods were inspected in Pusan and that they have paid an inspection fee of 4600 USD which they want us to pay. we have already paid them ocean freight but they refuse to release b/l pending payment of this ransom. do advise if we can take any corrective action. appreciate your views

    • moazam

      May 16, 2015 at 10:02 am

      hi nick,right now we are facing the same issue with one of the freight forwarder in china named QINGDAO PAN MARINE THROUGH LOGISTICS CO.,LID. they are black mailing us as well. they used the shipping line KMTC.. shipment is from china to Nhava Sheva india. please share your solutions over this problem . how to get over this problem. your kind reply will be extremely appreciated. please contact me at [email protected]

      • Paul

        August 06, 2015 at 10:53 pm

        QINGDAO PAN MARINE THROUGH LOGISTICS CO.,LID. they are black mailing us as well. I wired them money for the shipment $2550 and asked for a telex to release cargo. 2 days later they asked for $16,500 late fee. I dont have that money. Our cargo sits at the port. We have no options. My lawyer says that be the time any legal action will happen in the courts the port will auction off the container. I thinks this is a larger scam then just one company.

        • TinZen

          August 28, 2018 at 10:10 am

          I had a similar experience as you. Shenzhen Xunlaitong International Shipping Agency Co., Ltd. This is worse shipment company which I had used, they keep my container due to their own bank has a problem for the T/T, after that they still charge you storage fee and other charge due to late delivery. Never use this company if you don’t in deep shit.

    • Susan Green

      April 18, 2016 at 9:42 pm

      WE have booked trnasport of 2 containers through Golden Favour who are now demanding 22500 US dollars to release the bill of lading . GOLDEN FAVOUR book the container to another company called SHENZHEN SENBANG INTERNATION FREIGHT CO., LTD.
      CARGO SERVICES ( CHINA ) LTD SHENZEN. finally order the containers from MAERSK line

      Golden favour address is Room 2106, Block 2 No 63 Kaier Toad Laoshan District Qingdao China

      Who can i report this to? who will take action ?

  • China Fraud

    October 30, 2013 at 12:25 pm

    […] on this scam  after getting my second email on it in a month and came across this article, Forwarders put on alert over new Chinese freight scam.   One version of this scam is not all that different from the fake IP registration scam in that […]

  • Pjshipping

    November 12, 2013 at 6:54 am

    Freight forwarders are falling victim to fraudulent Chinese freight operators demanding ransoms totalling thousands of dollars to release Bills of Lading.

  • Hugh

    December 09, 2013 at 6:43 am

    In many cases involving Chinese companies, this kind of fraud could be avoided with simple background checks into the company in question. As Nick mentioned above, Chinese companies must be officially registered and put up a minimum quantity of capital. In most cases of fraud, no such registration has been made and this would quickly be uncovered with simple due diligence.

    • Nick Coverdale

      December 17, 2013 at 12:51 pm

      Hi Sunil

      I also had somebody report a similar case this time the pirates were asking for usd7600.00 for a shipment from Hong Kong to Hamburg on an EMC vessel supposedly inspected in Bangkok, which is just bullshit, as EMC never relays any containers for Europe in Thailand.

      May I suggest:

      1. First check the container number in EMC’s computer system if it really exists or if does where it really is.

      2. Which port was the cargo shipped from, as HKG as an SAR has different regulations concerning B/L’s than the rest of the PRC.

      3. Which INCOTERMS were used?

      4. Shipment was from where to where

      See if we can move things on from there, but I think the scammers have a certain targets where the value of the goods leaves the injured party hesitant to take legal action – say average value is only $20,000 per teu, a good solicitor in Hong Kong is going want what $4,000 to $5,000 as a deposit.

      Nick Coverdale

      • GUU

        October 18, 2016 at 3:25 am

        I also met such a customer。We are a formal welcome to contact us

  • Nikos

    December 09, 2013 at 3:53 pm

    One more Chinese Scam?
    We had a problem with CARGO TRANSPORT INTERNATIONAL LOGISTICS CO (It does not work)
    I gave them the transportation of three containers, I paid the agreed total amount of USD 9470 in a few days after sailing,
    but they don’t release the BL. Now, they are asking from me to pay USD 9750 more to release the BLs.

    Attention to all who have transactions with China. There are many Chinese freight forwarders who are sending many emails lastly.
    saying they give the best rates etc. I’m afraid that many of them a scam.

    • lovett

      May 10, 2016 at 10:23 am

      This is why I travel to China regularly. I like to meet with the people I do business with and check them out.

  • Nick Coverdale

    December 17, 2013 at 1:19 pm

    Actually I made a typo in my first post the minimum bond to issue a B/L in PRC (not HKG) is rmb 800.000.00

  • David

    February 19, 2014 at 8:24 am

    good article-there have been many such cases where fake BL’s have been issued-mainly where the payment terms are such that full payment should be done to suppliers on bl copy..the documents are forged and in some cases even forwarders (staff) join hand with such frauders.I had a classic case from a friend when he shared the bl copy to check if any such shipment has moved.It was OOCL bill of lading.Beauty was while there were no details on OOCL website but just an invalid bl number BUT container number showed the correct destination/cargo details.Bottom line is shipment never reached and 100% payment was gone which was over USD28k…

    Best is to go through recommendations and not by e-search.

    Also,customers are to be blamed where they look for just cheapest freights and nothing else.As the shipping industry/forwarders are bleeding,its high customers are reasonable in their approach..

  • Pompiliu Manea

    April 25, 2014 at 11:05 am

    Dear gentlemen’s, I found on your website the warning from BIFA, regarding the scam of fraud operators that ask for ransoms of thousands of dollars fore release and send the Bill of Lading.
    We want to let you know that we are one of this victims and that we had worked with a Chinese shipping agent that doesn’t have a history and we work with him for the first time (QINGDAO WL SHIPPING CO., LTD, agent Sarah , Email:[email protected], TEL: 0532-80968362, TAX:0532-80968362, MOL:15275277942, QQ: Sarah 1900301263, Skype:Wanlin_sarah25,, Address: ROOM 403,NO.6,XINHAOSHAN ROAD, SHINAN DISTRICT, QINGDAO, CHINA).
    After we had confirmed the acceptance of the price of USD 1250 from Harbor Foshan to Harbor Constanta Romania, and putted in connection with the Chinese partner producer of our equipment in 11 February 2014 since than he didn’t give any sign any more.
    Then us in 11 March thru e e-mail asked them how do we stand with the shipment, and the replied that it is not done yet but they will keep us posted, after that they didn’t wrote anything until 8th of April when they sent us the Invoice for the shipping charges and Bill of Lading in Copy, Invoice that we had paid the second day in 9th April 2014.
    Once the charge of shipping of USD 1250 was paid, in 14 April 2014, they sent us a Delay in voice of USD 4000, USD400/day delay on payment, so they could send us the Bill of Lading in original.
    The merchandise is arrived in Harbor Constanta, from 16.04.2014, and we don’t have the Bill of Lading in original, date from which we had entered in penalties for storage and immobilization the container.
    Meantime we took connection with the producer of the shipped merchandise, with ship-owner MSC Swiss, with the China’s Embassy in Romania Commercial section, with “GUANGZHOU SUNSHINE INT’L LOGISTICS CO., LTD.FOSHAN BRANCH” which it seems to be the direct shipper. We had thousands of e-mails with the scam shipper QINGDAO WL SHIPPING CO., LTD, with our partner in Harbor Constanta with layers, etc.
    In conclusion please notice that we are a victim to this Bill of Lading scam, and with the merchandise unpicked in Harbor Constanta.

    • Phuong

      August 14, 2014 at 12:29 pm

      Dear Pompiliu ,

      We think we are in the same case with you as we are dealing with 01 Chinese forwarder who delays in sending B/L but sending invoice showing penalty $500/day .

      I am nervous now.

      Please share your experience & solution.

      Many thanks .


      • Pompiliu Manea

        May 18, 2015 at 11:01 am

        The conclusion was that we payed the original shipper, not the scamming company 2.000 USD to release out BL, because they actually had the BL, and that was the real price of the shipping, so either way you will have to pay somebody to resolve this problem, and also no one is going to help you, no embassy, no lawyer, no police, there are to many cases and they don’t care.

  • Nick Coverale

    August 15, 2014 at 6:00 pm

    Before agreeing any contract of carriage from PRC
    first see if the company claiming to be the carrier appears on this list

    IF NOT Then DON’T deal with them as it means they are not bonded,thus illegally issuing B/L’s in the PRC with one exception, Hong Kong where anybody can legally act as a carrier and issue a B/L.

  • Andy Robins

    August 19, 2014 at 6:27 am

    Have have had cases with a Chinese person running under two names, Haide Line and Cargo Services. They offer cheap rates and due to this insist on a prepaid basis. Once paid they do do release but come up with more excuses for more money. As the goods are due to arrive they are forced to pay and still there is no release. I think the carriers are becoming aware, as we see they have switched to go via NVOCC’s.
    Do not trust strangers baring gifts.

    • Mario Leon

      October 09, 2014 at 12:22 pm

      Bad luck :'( I am actually dealing with this fraudulent company Haide Line, my shipment has arrived and now they ask me 4500USD to release the BL. I wish there was a way to stop them, I don’t know what to do now :/


        November 03, 2016 at 12:33 am


  • Sanjeev

    September 29, 2014 at 11:04 am

    Same happened with us and we are looking forward to a joint action against Cargo Service International anyone ready to join hands we will welcome

  • Pranet

    October 29, 2014 at 1:02 am

    Hi- I was about to import for the first time from Shenzhen to Sydney, any tips on how to avoid any unwanted trouble and pick the right freight company. I have had quotes from Australian companies who can manage the whole process should i just use them?

    I have also had contact with mychina freight, anyone use them before?

    Any response will be appreciated.


    • Maurice

      October 09, 2016 at 11:00 pm

      Hello Praneet did you end up getting any information about My China Freight? Thanks!

  • hot

    October 31, 2014 at 4:21 pm

    I also paid a shipping company called best link logistics through my suppliers

    They claimed to have sent my goods 3days ago but I’m yet to get a tracking number or bill of lading. The goods have definitely arrived but I can’t claim them with no Bill of lading

  • Jessy

    November 28, 2014 at 4:39 pm

    We had the same case with a company
    T: 0086-0532-89089886
    M: 0086-18561962007
    Skype: gavin.shipping-line2
    EMAIL: [email protected]

    they hold our Bl and are forcing us to pay $7000.00 to release BL
    Please include complete name of the companies in order to advise all freight forwarders

    • Rose

      April 07, 2015 at 2:58 am

      Dear Jessy,

      Did you pay that amout to QD HSHD IN’L to reléase the BL?

  • selda

    February 03, 2015 at 10:16 am

    We had the same case with a company
    T: 0086-0532-89089886
    M: 0086-18561962007
    EMAIL: [email protected]

    • Fred

      April 10, 2015 at 3:05 pm

      Dear Selda

      How you ended your case with

      I am waiting for your reply.

  • GGG Foods

    June 09, 2015 at 5:58 am

    Qingdao Haotian Hengye Import export apparently defrauded a client in Greece by issuing a fake B/L
    and the goods were never sent. An endless series of lies on everything through their representative
    company www. who claims does the marketing of their products!

    All indications show a link between them so as to spare BIG from this

    BIG is a company claiming to be based in Malaysia with presence in all portals such as,,, business portals, aihidata,,,,,,, etc.
    BIOLOGICS-INDUSTRIES claims to be the marketing agency of QHH but also for other products from other manufacturers. It has been represented by Mr Ryan Robert Thompson as CEO , Mark Sachdev in Int Sales, Sabrina Lange. However, the location of operations of Biologics – Industries seems to be in Manila/Philippines [email protected]
    [email protected], [email protected] , website
    Biologics use the following tel numbers to contact prospective clients : +4915237235902, +494087408508, +639173500843, +639155966761, +12147363214, +19723480019, 0054-1152175970

    QHH /Qingdao Haotian Hengye Import &Export Co.,LTD Add:No.332 Weihai Road,Shibei District,Qingdao,Shandong,China
    Tel:086-0532-86865010 Fax:086-0532-89775166 Sales Manager: Ms.Candy Mail:[email protected] Email : [email protected],
    QHH claims to also sell other products from the premises advised as other website addresses divert to the same website

    • Satish

      June 15, 2015 at 11:25 am

      Hi GGG Foods ,
      Can you please help in getting more information on this. please let us know your mail id.

    • Mindaugas

      July 13, 2015 at 9:57 am


      We have contacted the same Chinese company:
      Add:No.332 weihai Road,shibei District Qingdao Shandong,China
      Tel:86-0532-86865010 Fax:86-0532-89775166
      [email protected]

      We open LC for them, we want to buy Used cooking oil. They must load uco till 2015 07 20.

      Can you send your contact number we want to talk with you about them.

      Regards Mindaugas

      • Narender Singh

        July 21, 2015 at 12:43 pm

        Hi please let know of your experience. I am dealing with her so as we speak right now and something is definitely smelling fishy. My email is [email protected]. Thanks.

    • Piotr Gruszka

      October 06, 2015 at 9:26 pm

      GGG FOODS, I can’t share your write up about Biologics Industries Group. I’m doing business with Biologics Industries Group for quite long time. 6 or 7 months. I and Marek went to visit them. They show us around and all turned out very positive. We getting supply on Soybean, Palm and Canola oil from Argentina and Philippines.

      • Rick

        February 18, 2016 at 2:57 am

        What a coincidence both Piotr (above) & Loida (below ) randomly posted comments about how good Biologic is.
        Obvious fake comments, both working for Biologics.

        There are too many stupid people on the internet.

        • Alex Lennane

          February 18, 2016 at 10:21 am

          Yes, apologies. We actually had a run of comments under different names, defending various companies named here, but when we checked them out they were from ‘stolen’ email addresses from fictitious companies. We do try to weed out comments which aren’t genuine – but don’t always manage.

    • Loida

      October 07, 2015 at 6:15 am

      We have very close business relation toward Biologics Industries Company. The edible oil products quality is reasonably priced. The service exemplary. So nothing about GGG Foods statement about Ryan’s team is recognize.

      Mrs. L. Dullas
      RSFO Company

  • op Goyat

    July 17, 2015 at 4:42 am

    Pan Marine through logistic is trying to cheat us by not releasing the BLs and asking USD10,000.00 as ransom .We booked these two shipment by this forwarder .Shipments arrived at destination port but still we have not got original BL . These shipments are processed through MSC & OOCL shipping line . Shipping line also not co-operating in this case .If anyone can help please advise contact details of PAN MARINE THROUGH LOGISTICS ARE
    MS. JULY 0086-13884976115
    MR. WANG 0086-13355425356
    Op Goyat.

    • Paul

      August 06, 2015 at 11:00 pm

      I’m in the same boat with this company. Why doesn’t the China government get involved??

      • op Goyat

        August 13, 2015 at 9:25 am

        please contact me at my email 1409921573 for better solution of such fraud cases . I will be more than happy if i can help u on this case .

  • Alles

    July 27, 2015 at 11:59 am

    QUINGDAO HAOTIAN HENGYE IMPORT EXPORT is a scammer – they issue fake B/L and they try their best to convert the client to transfer instead of an L/C. Please be aware ! They are represented by Biologics-industries whose CEO is Ryan Robert Thompson. He claims that he is representing them exclusively, but then he rejects responsibility as he claims no payments were made to him directly but to QHH. QHH is listed in various portals seeking for business. Names are Jocy, Candy, Blair etc . Someone should carry an investigation on Biologics Industries also as their behaviour seems suspicious …

    • Mohsin Asgher

      October 21, 2015 at 10:55 am

      we have done several orders with Qingdao Haotian Hengye directly through L/C .all goes well. and Aluminum and oil all received very your words really make me confused.

      • Anbazhagan

        January 19, 2016 at 4:36 pm

        Dear sir
        Kindly advice we have placed order for UREA with these people who is the right person to contact and how is their performance.

        Kindly advice

        With regds

      • Anbazhagan Jayaseelan

        July 09, 2016 at 12:32 pm

        Dear sir
        Kindly advice we have placed order for UREA with these people who is the right person to contact and how is their performance.
        Kindly advice
        With regds

        • mouzam

          July 11, 2016 at 10:07 am

          don’t believe this company. this is a fraudulent company
          please be careful

  • Manish

    September 20, 2015 at 1:22 pm

    This company has cheated us by giving freight few hundred dollars lower and now asking to pay USD1800 for late charges as ransom.

    They are big frauds, no police or embassy has helped us so far. So warning all the fellow friends for this company.

    Sea Union International Logistics Co., Limited

    sales manager
    Email:[email protected]
    Room2705,B Area,Ocean Building,61 Hongkong Middle Rd.,Qingdao,China

  • Martin

    October 06, 2015 at 6:45 am

    Dear All,
    Watch out for a company called golden favour forwardering/forwarding/shipping, we booked some containers with them and paid the fee, but they demanded more payments, and threatened not to release BL otherwise. However we found the real agency who did the booking, and they had the original BL.

    • jimmy

      October 23, 2015 at 8:30 pm

      Dear All

      we where having the same problem with this company:
      PHN +86 17863936364
      Bank Account 000000501511026301.
      Contact John
      where can i report this company he have 2 container and are charging for a delaying payment of 750.00 daily we ask the shipping line if this is a correct charge and they told me that charge dosent exist.

      he is asking for 10,500.00 this is a total scam

      • Martin

        November 02, 2015 at 11:38 am

        Dear Jimmy,

        They dont have an original MBL, you have to check with the carrier and look for a real agency that did the booking. I wonder if we make a joint complaint will it be of any help.

        • Shahzad

          November 13, 2015 at 11:14 am

          Dear Jimmy and Martin,
          good day to you,
          we r have facing same problem, thy booked my all 10 cntr. in USD 2950/- and they demanding (ransom) more USD 17,740/-, plz help us..

          • Jimmy

            November 13, 2015 at 1:06 pm

            Dear Shahzad
            Is the same company golden favour forwarding?

          • jimmy

            November 13, 2015 at 2:10 pm

            Hi Shahzad

            This company is a scam you have 2 option the first is that they usually don’t put their company name on the MBL they use the name of the shipper( the fabric) consignee (your company) and another Forwarding Agent tried to contact this one to get your original BLs fast . The other option is to tried to negotiate that amount to don’t send them more transference you will need a person to do exchange because you can´t trust this people (they use Skype or QQ ).

            Good Luck

          • Roman

            February 16, 2016 at 10:01 am

            hi Shazard,
            hope you can assist us.
            we are forw company from Urkaine.
            We noted that you faced with same problem with fraudster
            We booked to them some cntrs, paid the frt, and after they issued one more invoice for usd 34k for some ‘late pmnt fee’.
            Pls share your experience how to solve it.

        • Bernadette

          January 18, 2016 at 10:43 am

          Dear MARTIN, JIMMY, SHAHZAD,

          Good day gents, I would like to request if you can able to provide your contact details asap in my personal email, our company have faced the same issue with Golden Favour Forwardering Co. Ltd., We are eager to take necessary actions towards this fraud company and professional scammers. Please do reach me as soon as possible in my personal mail [email protected] so I can provide you privately my company details. I am really looking forward for your cooperation asap as we will be taking legal actions soon.

          • LZ

            February 23, 2016 at 8:06 pm

            Hi to all that have been scammed by Golden Favour,

            1. Why the hell didn’t I google this before?

            2. I have 6 containers with Golden Favour Forwardering. He released my first container as hustle to get me and my suppliers to pay ocean freight and local fob charges. Now all my remaining 5 containers B/L are held at ransom. Same silly $500/day penalty charge.

            3. I have paid all my ocean freight to him already. Still he send me this crazy scam invoice.

            4. 5 x containers (Shanghai/Qingdao/Ningbo) – does anyone know which are the original agents he is using for these ports?
            hours of investigating and I found
            Ningbo Rapid Freight and Ningbo Yiqiao freight and Ningbo Luyang Int’l Forwarder
            Shanghai Ever-do Int’l Logistics
            Still awaiting more news on Qingdao original agent.

            I haven’t obtained any B/L yet. But I think I am getting close. Tomorrow I will post more updates. I would appreciate if somebody has any news that may help me.



            5. How do we guarantee that there is actually goods inside the container?

          • Jimmy

            February 24, 2016 at 3:53 am

            1. This are bad people and they wont give you the Bl unless you give them what they want $ but there is no guarantee that if you pay them they will give you the BL

            2. They usually dont put there company name in the Bl (golden forwarding) i think they always put as shipper the fabric, consigne your company and carried the real agent company they usually dont put the phone number of them so tried to find it

            3. With luck you will get your BL but if GOLDEN FORWARDING have the 5 bl in there hand you will have to negotiate with them your only guarantee will be a direct transaction … It sound bad but this will ur only choice because is you send them a transference you dont have guarante that they ll send you the 5 BLs back and will continue extorting you.

            They have QQ is an aplication like wassap
            If you need more information and just ask

            Good luck

          • opgoyat

            April 22, 2016 at 5:10 am

            Please contact shipping line and consignee . Please submit indemnity bond to shipping line , arrange insurance and other papers which is required by shipping line .Explain them full story so that they can understand yours problem & yours consignee can get container without original BL . I faced same problem and get released my containers in UAE & South africa without paying a penny to scamster . Please contact if need further assistance .
            Best regards
            Op Goyat.

          • susan green

            April 22, 2016 at 8:48 am

            Dear Opgoyat

            Coulfd you tell me which shipping company you dealt with and which office


          • op Goyat

            April 22, 2016 at 9:42 am

            we had MSC and ACL shipping line. you can lodge such complaint to yours shipping line . Please let me know if u have copy of BLs , BLs Nos. If yes then no need to wait for forwarder /agent to get original BLs . Directly contact to shipping line .

          • Susan Green

            April 22, 2016 at 1:22 pm

            Thanks op goyat
            Good to hear about your successful outcome
            we do have copy bills of lading we will speak to the shipping line about this

    • Shiny

      January 17, 2016 at 2:33 pm


      We faced the same problem with Golden Favour Forwardering, we booked one cntr & paid the fee to them but they demanded us to pay more fees & holding the original BL, pls. advise if which agent they used before as per the above comment?

      • detective

        April 21, 2016 at 8:11 pm

        It looks like you guys are being duped by the same people.
        these scam artists are in Qingdao 🙂 The Qingdao police will find the scamsters.
        They are based in Qingdao/ changing company names. They must be living it up with all the bribe money they are taking.

        The shipping companies should do more to prevent this.

        • Susan Green

          April 22, 2016 at 6:19 am

          Dear Detective

          Can you forward the details of the Qingdao Police station – a chinese telephone number that can be called from outside china and a an email address of the policie station

          Do you have ay contacts in the Qingdao Municipal security Bureau or the chinese ministry of commerce
          We are being held to ransom by golden forwardering Co for $22500US Dollars

          We know another company is also being held ransom at the same time. We have hearsthat they have scammed hundreds of containers from China to Burma

          As you know

          Golden Favour Forwardering Co Ltd Room 1608 No 63 Haier Road Laoshan District Qingdao,China

          Another company using blackmail extortion and holding to ransom has also been reported at this address
          In 2014 QD HSHD International Logistics Ltd Room 1608 No 63 Haier Road Laoshan District Qingdao,China

          If we do nothing other innocent parties will continue to suffer at the hands of these people
          Can Golden forward operate without a NVOCC License? Can other shipping companies – Golden cargo always use a few companies to muddy the water -legally contract with them ?

          If you can help to obtain our bill of lading and any others they are holding to blackmail other people that would be great.

          If you have any advice for anything we need to do or any information you require please do not hesitate to contact me


      August 22, 2016 at 3:06 pm

      Dear MArtin,

      we are also forwarding company here in saudi arabia facing similar problem with GOLDEN FAVOUR FORAWARDERING CO. (Mr. Carl) about 40X40’HC containers.

      Can you please help us to provide the contact details of actual booking party we can ask for a help..

  • Nick Coverdale

    October 26, 2015 at 11:42 am

    So Jimmy why did you use them in the first place??

    • Jimmy

      October 27, 2015 at 11:42 pm

      They offer low rates ..

      • Nick Coverdale

        October 28, 2015 at 10:11 am

        Jimmy ,There is an old saying “if a deal is too good to be true it probably is ” and who entrusts their cargo to complete strangers , whatever happened to the forwarding industry??

      • Dirk Fehrekampf

        October 28, 2015 at 11:30 am

        A bit more is sometimes much less … (an old german saying )

  • Dirk Fehrekampf

    October 27, 2015 at 6:50 pm

    Jimmy, must ask same question than Nick . There are so many reasonable forwarder by air, sea and sea-air , what is the reason to use such marauders ?

  • Mouzam

    November 03, 2015 at 4:46 am

    please be noticed that ” Santos Logistics Afric ” Uganda is a big fraud company. the person in charge is Lukwago Peter. he is a big liar. they used to use the name of some renowned companies of Kenya and said that they have office in Uganda as well. in my case they used the name of Dera chemicals (k) industries limited. when checked they don’t have any office in Uganda. Also Santos logistics makes fake documents i.e, fake letter heads of banks and companies. so be carefu. thank you
    Mouzam Ali

    • Jordan

      January 12, 2016 at 3:28 pm

      Hi Guys, been reading through the messages and feel for everyone caught up in this scam.

      What this chain needs more than anything is a sharing of information sources rather than run due diligence and know your transacting parties. Chinese companies are very hard to verify so if anyone finds a good source then do share

  • James

    January 20, 2016 at 5:16 pm

    Can someone read my story at and offer advice about who can be sued under this situation? In my case the consignee already had the original BLs but it stop the scam from happening.

    • James

      January 20, 2016 at 5:17 pm

      *didn’t stop the scam from happening.

    • cesar NUNEZ

      November 04, 2016 at 11:44 pm

      hi james this company neutral logistics is close to my house how can i help you just let me know

  • Rene Suarez

    February 24, 2016 at 4:22 pm

    Well, I see so many asking how to prevent this, I would say it’s very easy, if you have a trusted partner in China stay with them, be loyal and don’t change them for $15, some serious companies we invest a lot in our registration, bonds, licences, etc but many overseas partners don’t value this until things like this happens. You know you get what you pay.

  • Susan Green

    April 18, 2016 at 10:28 pm

    Just to stress from my previous email the only company demanding this huge payment is Golden Favour . I beleve golden favour uses multiple shipping companies in order to make life more difficult for their victims by muddying the waters . The other companies released the bills of lading but unfortunatley when Golden Favour received the bill of lading they have refused to release the bill of lading to us without the payment of 22500 us dollars

    • KASHIF

      April 26, 2016 at 9:32 am

      Dear Susan Green Friend

      From which country you are related and how many HBL? because this is big cheater company and we faced very big problem due to GOLDEN FAVOUR company and you know our company has got much loss..

      • SUSAN Green

        April 26, 2016 at 5:02 pm

        Dear Kashif

        Very sorry to hear these fraudsters are cauding misery for more people . They have 1 bill of lading of ours and we are based in the uk . I know they were demanding money last week from a company in Estonia . I was told by a solicitor ( If you have the house bills of lading and the shipping company do not know you do not have the master bills of lading) that he had written letters and got the goods released on a HBL .

        Interpol in china is [email protected] world trade centre -only email I have for these is [email protected]

        I hope you manage to get this matter sorted

  • Ahmed

    June 25, 2016 at 12:43 pm

    Yes It was same happen for UAE based..The chinese freight forwarder ShenZen jinwan logistics earlier quoted very less freight and later they demanded a lot of amount to release the BL.
    In china free zone companies are becoming very danger and frauders once they caught with any scam and later they will reopen the company with different name.

  • Alex S

    July 14, 2016 at 3:06 am

    There are mainly two ways to avoid the forwarder scams, for example, lots of foreigners shopping on China online shopping websites like Taobao, they can take a look at the user reviews especailly the negative reviews and ask questions to the customer service, it is the most effective way which is time and money saving. Another is search the forwarder online and then select a few near by to check the warehouse personally.

    I shopping on Taobao a lot and I check user reviews on and passed by their warehouse once, I’ve been work with them for 3 years with no any problems.

  • Concerned Society

    August 10, 2016 at 4:18 am

    Behind the commonly scams you will be commonly directed toward EURO SOLAR (Pty) Ltd.

    This company is located in Africa and was registered by Vassilious Koutras, a Greece national.

    Be aware about this company, because a concerned member of the public is any citizen who takes an interest in the topic being discussed.

    Concerned Society

  • Daniel D.

    August 15, 2016 at 2:45 pm

    So many cases… hard to believe.
    There are so many reputable and trustworthy international forwarders on the market worldwide. How can anyone risk merchandise at value of 30k USD or more just for suspicious saving of few hundreds dollars? If one leg of transport is cheap be sure it rents out on other so if you save a cent your partner pays that and does pass on you in merchandise value. Or meet scammers.
    For one shot purchase u can never take such risk.
    For regular biz u will always find will at trustworthy forwarder to support you with reasonable market level freight rate.
    I bet he will have office or agent in your country and act on your local jurisdiction.
    If this is not the case and you pick “JoJo Grage Ping Pong Inc., Shanghai HQ” than u deserve that adrenaline story.

    • Ximena

      September 15, 2016 at 2:56 pm

      Hi, we were cheated by the chinese company not the maritime (we think) it was sent by a very well known one (hapag lloyd) we received only 5 % of the goods we paid for. Isnt the maritime in problems as they sign they are sending a container with 27 tons and there was only 1 ton? There is a clause since 1st july 2016 they must weight the container and if its not ok they should send the goods back to the factory or solve it before sending. Thanks in advance

      • nisrine harrit

        September 16, 2016 at 11:19 am

        Dear All
        I would like to report a company that Fraudulent Company in order to prevent more companies can be affected.

        Service hotline:+86(0532) 80961655
        Fax:+86(0532) 80961655
        E-mail:damon [[email protected]]
        Add:No.206, Zhengyang Road, Chengyang District, Qingdao city,shandong province,china

        they offered low rates and then they hold your BL once you pay what they want they release

        • MAXAndru

          September 27, 2016 at 9:32 am

          Dear Nisrine Harrit,

          Could you give comment regarding QINGDAO CSR INTERNATIONAL LOGISTICS CO.,LTD? Do you pay extra money and received cargo????

          • CESAR NUNEZ

            November 03, 2016 at 12:53 am

            YES MAXANDRU


          October 12, 2016 at 10:19 am

          can you pelase explain the case regrading QINGDAO CSR INTERNATIONAL LOGISTICS CO.,LTD

        • hi

          October 19, 2016 at 8:30 am

          we are also stucked with this CSR, pleasee advise the way out

        • CESAR NUNEZ

          November 03, 2016 at 12:45 am

          HI MS NISRINE

        • Mai

          November 21, 2016 at 10:22 am

          Hi Nesrine,

          I am currently having the same problem with this company, can you please send me your contacts, I need some details. Thanks.

      • Mike

        November 18, 2016 at 5:10 am

        @ Ximena, what is that Chinese company name ?


    October 31, 2016 at 4:52 pm


    • Dan

      October 31, 2016 at 7:50 pm

      I wonder what does the Shipper (seller) say on that? On usual FOB terms out of China the Shipper is responsible to deliver you the Bill of Lading although seafreight shall be paid by you. Have you approeached your partner<


        November 03, 2016 at 12:48 am


        • alex

          November 15, 2016 at 7:10 pm


        • Mai

          November 21, 2016 at 10:33 am

          Hi Cesar,

          I am in a similar situation.

          Please send me your contacts to discuss further.

    • Yorkshire

      November 01, 2016 at 8:48 am

      Dear Cesar

      I am very sorry to hear that these crooks have not been stopped. They do use multiple couriers in the chain and so it is somtimes worth trying to trace the other genuine courier compnies in the chanin before they manage to send the bill of lading to the fraudster company If the shipping compny do not know the situatin you maybe able to get the container released on a house bill of lading if you have this but i think if the shipping compny knows that you cannot get the original then they may not do this

      In the end we had to get an indemnity from the bank . We got a fraud report from the police and we are chasing this up but these crooks have not been stopped . Chinese courier companies have to have a bond to register but fraudster compnies register in Hong Kong and they do not have to have a bond and so they circumvent the rules . I am very sorry to hear about your situation but try to identify the chain of genuine couriers this passed along – they might still have the bill of lading

      • salman

        November 03, 2016 at 1:48 pm

        hi guys, i hope in this situation 1st you must check the status of container because in above you haven’t mentioned the status of shipment as of the moment.

        1. lets suppose that container has been loaded and sailed from the origin port.
        2. if yes you ask for the copy of MB/L from this ”fraudulent” forwarder with whom you have booked the shipment before to make the payment.
        3. after getting copy of MBL check with carrier with whom they have actually placed the booking and check with shipping line the status of BL and to whom B/L is given by carrier.
        4. after getting above information you have to contact the company whom shipping line have handed over B/L. If it is the same company with whom you have made the booking than it will be a problem, but if it is any other company you can approach them directly they may ask you to settle the actual freight which was agreed between ”Fraudulent’ forwarder, police complaint and ‘LOI’ letter from you in case if ‘Fraudulent’ forwarder takes any legal action against them.
        5. if all above is not working try to approach shipping line directly after getting copy of MBL and convince them to release the container against LOI since you are the owner of cargo.

    • mansoor

      March 02, 2017 at 2:15 pm

      i need help QINGdao CSr international logsitics hold my 6 containers and demanding 42000 dollars i need help

    • Yatharth Verma

      March 14, 2017 at 3:17 pm


      Hi … I’m Yatharth from India and my company is CONTRANS SHIPPING PVT. LTD. And I have given him a shipment and there is a girl Nancy who quote me Shanghai to icd TKD USD 1500. I have paid them USD 1500. And she send me a invoice of USD 16000. And there is a guy in india he is her partner and her boss is steven. I have invoice and legal mail of this company. Please tell me way to get out of this thing.

  • Mai

    December 01, 2016 at 3:24 am

    Hi Nick,

    I’m currently being blackmailed as well by QINGDAO CSR INTERNATIONAL LOGISTICS. They kept making excuses to not release the bill of lading, then decided to blackmail us.

    Can you please advise how to handle it?

    Thank you 🙂

    • Nick Coverdale

      December 01, 2016 at 10:34 am

      The party you mentioned is not licensed in China to issue a B/L ,meaning if the underlying carrier accepted the cargo from them they have also broken PRC law
      inform the carrier of this and report the matter to the commercial section of the nearest Chinese Embassy or Consular .

      FYI , My new company will be open in 3 weeks time which will solve these types of problems, you can agree the freight directly with the carrier this only a draft with just a few sailings Asia to Europe the final product will show all if anybody wants to register in advance please contact me on [email protected]

      • Mai

        December 23, 2016 at 4:04 am

        Good luck with your new company 🙂

        As expected they turned out to be a fraud.. however they didnt directly place the booking, they actually booked through another forwarder, who booked from a 3rd forwarder who booked with the shipping line.. I contacted the company that made the booking directly from the shipping line and they werent much help.. The shipping line as well didn’t really care as long as they have containers booked.. is it possible to hold the middle company liable? Or any other way to proceed as well as the embassy?

        • BlueSky

          January 12, 2017 at 10:24 am

          Hi Mai. Where are you from? What is port of loading? Port of discharge? What is the shipping line? We were faced with QINGDAO CSR INTERNATIONAL LOGISTICS as well and our problem was solved in about 14 days by shipping line itself.

          • Nick Coverdale

            January 12, 2017 at 10:33 am

            I don’t think I can offer any further advise, just say if you want to avoid such problems in the future register on click on ‘How it works’
            which shows how easy it can be to agree freight and book it.

          • BlueSky

            January 12, 2017 at 10:47 am

            Everything is fine. In our case we asked help Shipping Line. And it really was so kind and helped us. So our problem has been solved.

          • susan Green

            January 12, 2017 at 10:54 am

            Can you tell us where to report this scam in china

            I have already reported it but got no reply to my complaint about another scam company Golden Favour Forwardering Ltd who demanded huge sums as late payment fees . We didnt pay but have an expensive indemnity to pay

            No body stops them theycontinue looking for their next victims

          • BlueSky

            January 12, 2017 at 11:27 am

            Susan, you and everybody may write me email to [email protected]. Our company can offer you safe and high quality shipping by sea and air.

          • susan Green

            January 12, 2017 at 10:51 am

            Good to hear your shipping line sorted this out was it the actual shipping line if so do you mind telling us their name ?. Maersk were not helpful . We ended up signing an indemity for a lot of money which is for 6 years but renewable by Maersk

          • BlueSky

            January 12, 2017 at 11:05 am

            Yes. In our case it was MSC. We have appealed to the Head office of MSC and after we did it MSC started investigation.

          • BlueSky

            January 12, 2017 at 11:55 am

            Of course, before we decided to ask for MSC Head Office help, we asked help for our partners in China first. Then our partners started to investigate this case. They have found and checked many illegal things about company QINGDAO CSR. And then, by having all this information, we went to MSC Head Office. Then MSC has started its own investigation to check all our collected information. I wouldn’t like to describe here what kind of information we had disclosed because fraudulent companies may have to use of it.

          • susan Green

            January 13, 2017 at 8:14 am

            we reported it to everyone we could think of but no one was interested . Our business colleagues in china got information about how this compny had scammed other companies and went to the chinese police but they said it was a civil matter. They are companies who register in Hong Kong to circumvent the strict rules and deposits chinese authoroities put in place for chinese forwarders . If China would insist that all freight forwarders operating in China have to follow the same rules then this particular scam would be stopped . I am pleased you did not have to pay anything . I think the vast majority of companies end up paying up or signing an indemnity both of which are not cheap options. The annoying thing is this scam withthe Hong Kong Companies has gone on for years and would be very easy to stop but no body does anything.

          • BlueSky

            January 13, 2017 at 11:09 am

            We had to pay indemnity as well. In our case it was about USD 4000 and we paid it in Europe. Such a indemnity is cheaper in China. In our case all this process of a container releasing without original B/L took about 14 days. Just all of us need to be very careful about fraudulent companies. Before starting to work with a new forwarder need to ask their business license. In case of Qingdao CSR, they sent us their business license just we had checked it too late and it was faked. All information in their website is also faked. There is no any physical office by their declared address. There is no such a person like Sweet (in Qingdao CSR). Her skype picture is also faked.

          • Mai

            January 14, 2017 at 7:17 pm

            Hi Blue Sky,

            I am from Egypt. The shipping line was UASC. What about you?
            Please feel free to contact me on linkedin or Facebook or send me your contact details to contact you.

            Thank you.

          • Mai

            January 14, 2017 at 7:21 pm

            Linkedin profile: Mai El Naggar
            Company: Naggar Trading & Consultancy
            [email protected]
            Skype: naggartrading

            Please contact me on any of the above

          • mansoor

            March 02, 2017 at 2:17 pm

            i need help QINGdao CSr international logsitics hold my 6 containers and demanding 42000 dollars i need help

          • BlueSky

            March 03, 2017 at 12:12 pm

            Please write me [email protected]

          • Mai

            March 03, 2017 at 1:48 pm

            Dear Mansoor,

            Please feel free to email me more details on [email protected]

            Will do my best to help you out

  • Alex Lennane

    January 12, 2017 at 11:36 am

    Hi everyone,

    This is Alex from The Loadstar. We are sorry to hear that these scams are continuing and we are currently investigating them.

    We just wanted to note that while we are happy to publish these comments – we cannot vouch for any person or company which is offering services on this thread. You will need to do your own due diligence…

    Good luck – and please feel free to contact us about these scams.


    • Yatharth Verma

      March 14, 2017 at 3:33 pm


      I’m Yatharth from India and my company is Contrans Shipping Pvt. Ltd. I’m the victim of Qingdao CSR international logistics co., ltd. There is a girl Nancy who quote me USD 1500. And when I have done this payment. She send me a invoice today of USD 16000. She said that talk to my boss. There is a person name Steven he talk to me on Skype and said that if you want your BL you have to pay USD 16000 . I need your help please tell me the way. How can I get out off this.

      • Yatharth Verma

        March 16, 2017 at 1:18 pm


        Hi i’m yatharth from India and My company is Contrans Shipping Pvt. Ltd. we are cheated by Qingdao CSR International Logistics Co., Ltd. we have done there payment through bank in there account of USD 1500. and there is girl ‘Nancy’ she is not surrender the bl. and she just given her boss id and contact no. her name ‘Steven’ . from last 2 days we are in contact of steven, he just blackmailing us to pay USD 16000. and he said if you don’t have USD 16000 you will not get the bl. shipping company is also not supporting us. is there any way to get the bl and way out of this situation. because there is so many peoples are victim of this scam . there is no one to stop these guys. please help me out and support us to stop these thing in future.” i need your help ”

        Yatharth Verma
        Contarns Shipping Pvt. Ltd
        Email : [email protected]

        • Nick Coverdale

          March 16, 2017 at 4:36 pm

          You deserved to get scammed so does anyone that is so stupid to give their cargo to strangers to save what 50 100 dollars on a box ,so take the loss learnt your lesson rather than asking others to help you out because of your incompetence and greed .

          • Yatharth Verma

            May 20, 2017 at 10:27 am

            Dear Nick ,

            I’m Yatharth Verma from contrans shipping pvt ltd. so as you know that we are blackmailed by Qingdao CSR International Logistics Co., Ltd. they hold my bl 5 containers and blackmailing us to pay USD 20,000. There is a girl Nancy and there boss steven daily send us the threaten messages and force us to pay USD 20,000. now we Contrans Shipping
            Pvt Ltd.


    February 06, 2017 at 6:16 am

    Dear Loadstar Team,

    we have been cheated by below mentions freight forwarding company from china,

    Skype: carl.shipping-line
    Email: [email protected]
    Add:No. 206, Zhengyang Road, Chengyang District, Qingdao city,shandong province,china

    They are big FRAUDS, we booked a DG shipment through them, they did not sent us the MBL even after cargo reached in DELHI, we already paid their bill of usd 2900, later we came to know that they have not paid the liner and the intermediary company through which they booked this cargo with KMTC.

    so we need to pay USD 2900 to this agent & USD 3800 to KMTC, total USD 6700 for this shipment.

    Please advise is there any way to recover our payment.

    Thanks & B regards

    Arun K Haldwani

    • Alex Lennane

      February 06, 2017 at 10:58 am

      Dear Arun,

      I am very sorry to hear it. I can’t vouch for this company, but they do provide a service to help recover debt from other forwarders. Forwarders Debt Recovery Services

    • Susan Green

      February 06, 2017 at 1:33 pm

      Dear Arun

      Very sorry to hear your problem. It is vital to check that the other forwarder is genuine and ensure that the bills of lading come to yourself and are not sent to the fraudster company or these can be held for ransom making your situation worse Regarding the fraudster company if it is registered in China you can report it to the chinese authorities – i think details are on this feed Chinese freight forwarders have to have a bond to register . If the fraudsters are a hong kong company this bond is apparently not required . Your situation isdifferent to mine in that in our case the bills of lading were held to ransom and the chinese police said it was a civil matter. Yours is more straight forward theft of your money and so it may be worth your contact in China contacting the police .
      I hope you get a successful outcome

  • Kamal Verma

    March 17, 2017 at 11:26 am

    Hi i’m yatharth from India and My company is Contrans Shipping Pvt. Ltd. we are cheated by Qingdao CSR International Logistics Co., Ltd. we have done there payment through bank in there account of USD 1500. and there is girl ‘Nancy’ she is not surrender the bl. and she just given her boss id and contact no. her name ‘Steven’ . from last 2 days we are in contact of steven, he just blackmailing us to pay USD 16000. and he said if you don’t have USD 16000 you will not get the bl. shipping company is also not supporting us. is there any way to get the bl and way out of this situation. because there is so many peoples are victim of this scam . there is no one to stop these guys. please help me out and support us to stop these thing in future.” i need your help ”
    Yatharth Verma
    Contarns Shipping Pvt. Ltd
    Email : [email protected]

  • Paul Ryan

    April 12, 2018 at 10:45 am

    The above were paid in full for shipping containers to Portland, however they did not pay the shipping company and were looking for $5500 for ISF before releasing the Bol so that was attempted fraud.
    ISF if it was genuine would have applied stateside.
    We ended up having to pay the shipper (again) to get a release. loss Circa $5700.

    Paul Ryan

  • Finn

    July 14, 2018 at 4:23 pm

    Be aware – they are asked 25 500 USD to release MBL

    park | Sales manager.
    T+ +86053280967780
    | E + [email protected]
    wed site :

    Same Co with another name

    Phone: +86-0532-80967780

  • Loran Bendeler

    July 24, 2018 at 7:29 am

    I have had 2 containers on 2 different vessels with similar problem and have been lucky to get away with it and have solved the problem but had to pay a little demurrage to shipping line. Will be happy to help companies who face this problem but of course no guarantees.

  • lucky

    November 11, 2020 at 10:32 am

    this freight forwarder company is a scam, 2 weeks before I have send my goods till now they haven’t send . every time I ask them to show me photo they make excuses . even I send them bar code for Amazon FBA but they print wrong and told that my products are wrong infect every product was send correctly to them but still they did like this. moreover I call them they dont pick my call. they not sending my goods.

  • Amy

    January 06, 2021 at 8:50 am

    I have now paid 3 three freight forwarder after receiving my goods freight prices are increased or further cost are demanded if not warehouse cost will increase and put into time pressure!
    Then payment is taken through rmb wire transfer not through alibaba.
    I have paid again and my 2 tonnes of goods are stuck.
    Please advise what can I do?
    Can Chinese police help with this?

  • Loran Bendeler

    January 06, 2021 at 9:46 am

    We had 2 containers block and discussed with carrier and found out who rally booked the containers that is normally a sound forwarder, but the scammer uses them to arrange booking for them so scammer is not in contact with carrier. In the end it worked out for us and sent carrier the correspondence from the scammer. Further just to use forwarders you know well. Not the ones which come out of the blue.