Receive FREE Newsletter
Advanced Search
+

News / Poor service levels at online booking platforms could boost demand for GSSAs

dreamstime_xxl_131140535 (1)
© Tero Vesalainen
By

Airline general sales and service agents (GSSAs) are facing challenges from the burgeoning supply of booking platforms – despite a GSSA’s ability to offer bespoke services and high service levels.

While data from WorldACD reveals that GSSAs have improved their market share by 1 percentage point ...

To read this article you need to subscribe.

Help us to continue to invest in award-winning independent journalism. For an introductory offer of just £70 a year, or £10 per month, get access to all our daily news stories and opinion. If you are already a registered user, please login below with your current account's email and password to subscribe. If you are not registered and want to subscribe, please register below to subscribe.
Current subscriber
New subscriber

Comment on this article

You must be logged in to post a comment.

    Related Stories

    Topics

    Fedagsa GSA GSSAs online booking WorldACD