SCD: Amazon faces allegations it withheld Prime delivery in parts of Washington, DC

ID 77563209 © Jonathan Weiss | Dreamstime.com

SUPPLY CHAIN DIVE reports:

Wednesday’s lawsuit alleges that Amazon systematically reduced its services to the two zip codes, in violation of the city’s Consumer Protection Procedures Act.

That law “prohibits a broad range of deceptive and unfair business practices, including misleading consumers, making misrepresentations, and failing to disclose important information about products or services.”

Before Amazon’s alleged change in policy, for example, more than 72% of Prime deliveries to those areas occurred within two days of checkout, while afterward just a quarter were, according ...