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Lufthansa Cargo has defended its decision to charge for paper air waybills, while other airlines look set to follow suit.

In what appears to be a growing wave of impatience over the lack of progress in e-freight, carriers are finally forcing change – and have found support from many of their customers.

Lufthansa announced last week it would introduce a €12 charge for paper air waybills on routes where e-air waybills are available, discounted to €1 for the first six months. Some customers had suggested ...

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