Indianapolis - Circa September 2016: Amazon Prime Parcel Package. Amazon.com is a premier online retailer IV
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THE INFORMATION reports:

Amazon has started charging fees to make some returns at UPS Stores, marking the latest effort by the e-commerce giant to cut down on costs associated with customers sending back items.

Returns have been an expensive headache for e-commerce companies after they skyrocketed during pandemic lockdown and have remained stubbornly high. Amazon’s UPS fee, along with a new “frequently returned” warning on some items that The Information first reported last month, are part of a push to reduce returns-related expenses as Amazon cuts costs more…

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