Comment / How logistics horror stories still haunt tech adoption

Horror tech
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Imagine it’s Halloween 1999, and Hershey Chocolate is poised for its biggest sales day ever. Factories hum with the promise of millions in candy shipments, but a brand-new ERP system – rushed into production to streamline manufacturing and distribution – goes catastrophically wrong.

Orders vanish into digital limbo; pallets sit undelivered; and retailers like Walmart face empty shelves and furious customers. The result?

A $100 million shortfall, lawsuits, and a 19% profit plunge that haunted Hershey for years. This wasn’t fiction; it ...

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