News / 'Give us more and you'll get more', say forwarders in response to shippers' call for better air freight

Air freight must improve if it is to charge “luxury” pricing, shippers said last week at the World Cargo Symposium in Berlin. But forwarders hit back, accusing end customers of squeezing the industry on price and preventing further investment.

Calling for a “real revolution”, Pascal Meyer, Chanel’s international transport manager, explained that the perfume company came late to the table in the field of e-commerce, over concerns that the luxury brand wouldn’t be able to offer a luxury delivery service.

“The question ...