News / E-commerce customers now prefer guaranteed delivery dates to speed

Saks Department Store. © Oksana Byelikova Dreamstime.com.

US designer fashion retailer Saks Off 5th, with an online sales platform and more than 100 stores in the US and Canada, has revamped its fulfilment options around delivery dates calculated as the customer buys.

This gives shoppers instant visibility of when their order will arrive.

“A concrete delivery date will now be provided for all possible shipping methods at checkout, allowing customers to select the delivery date and cost that best suits their shopping needs,” said the company.

“Before Guaranteed Delivery Date, ...