DHL Supply Chain to hire 12,000 associates for peak season

PRESS RELEASE

WESTERVILLE, OH (October 3, 2022) – DHL Supply Chain, the Americas leader in contract logistics and part of Deutsche Post DHL Group, has announced its plan to hire 12,000 seasonal warehouse associates as a part of its preparation for the annual peak season for the retail sector. Of the 12,000 associates, 9,000 will be placed in the company’s warehouses that cater to its retail and eCommerce customers in anticipation of the higher holiday shopping volumes.

“We are seeing a return to pre-pandemic growth rates as the pent up demand that fueled the high surges has been tapering off in most product categories.  Nonetheless we expect volumes to remain strong,” said Scott Sureddin, CEO, DHL Supply Chain. “It is with this in mind that we have made substantial investments to provide the resources needed to support both our customers and employees.”

With 497 operating sites across the company’s North American network and over 151 million square feet in warehousing space, DHL Supply Chain is also turning to innovative technology solutions to meet the demand. This year there will be 2,000 collaborative robots — up from 1,500 robots in 2021 peak season — to help offset the industry-wide labor challenges and increase efficiency in the warehouse operations.

“Last peak season our collaborative robots played a key role in our success; they helped to improve throughput by up to 20%. Additionally, the feedback from our associates has been overwhelmingly positive as they are able to maintain consistent productivity levels throughout the day thanks to the reduction of their walking time by 60%” said Sally Miller, CIO, DHL Supply Chain.

In 2021 DHL Supply Chain processed over 3 million orders during the 7-day time period between Black Friday (Nov. 26) and Dec. 3.  Of those orders, 99.98 percent were processed within promised service levels.