News / Logistics – 'the new retail' – needs to listen to the customer, not follow trends

02/05/2018

Retailers must focus on what customers want – as opposed to keeping up with the trends of same-day and next-day delivery.

This was the takeaway from the Logistics is the New Retail session at this year’s Multimodal event in Birmingham yesterday, during which Spiral4’s Andrew Starkey declared: “Delivery ...

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