News / No exploitation says WiseTech, 'our costs have risen too'

Credit CargoWise

Australia’s WiseTech has denied exploiting customers after complaints of major hikes in prices for its online platform, CargoWise.

Sources told The Loadstar that since June there had been a notable spike in the cost they are paying for service, with some claiming prices had climbed 40% and others citing a 60% hike.

A spokesperson for WiseTech did not deny prices had increased, but rejected claims that the increases were unfair, or that it had “locked customers in”, making it difficult for them ...