Poor service levels at online booking platforms could boost demand for GSSAs
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VW: STRIKINGPLD: FAIR VALUE RISKSTLA: CEO OUTDHL: BOLT-ON DEALMAERSK: NEW ORDERGXO: POLISH DEAL EXTENSIONDSV: TRIMMINGDSV: TRUMP TARIFFS IMPACTHLAG: GREEN PUSHDHL: ECOMM TIESKNIN: PARTNERSHIP EXTENSIONMAERSK: DECARB PUSH
VW: STRIKINGPLD: FAIR VALUE RISKSTLA: CEO OUTDHL: BOLT-ON DEALMAERSK: NEW ORDERGXO: POLISH DEAL EXTENSIONDSV: TRIMMINGDSV: TRUMP TARIFFS IMPACTHLAG: GREEN PUSHDHL: ECOMM TIESKNIN: PARTNERSHIP EXTENSIONMAERSK: DECARB PUSH
PRESS RELEASE
London | Berlin, March 21, 2022 – IAG Cargo, the cargo division of International Airlines Group (IAG), and cargo.one today announced a global partnership to bring the carrier’s extensive cargo services to the real-time digital booking platform. In one of cargo.one’s largest partnerships to date, IAG Cargo joins the leading managed marketplace for digital air cargo bookings, and gains access to a substantial user base of freight forwarders including many thousands of small and medium sized businesses.
Through its five sister airlines, including national carriers British Airways, Iberia and Aer Lingus, IAG Cargo benefits from an extensive network, fleet and world-class specialist hubs. IAG Cargo offers customers a truly global reach and invaluable flexibility. Its network spans over 60 countries with over 500 aircraft flying thousands of flights per week – with particular strength for transatlantic and Latin American capacities. Freight forwarders using cargo.one will soon be able to search, book, amend and track IAG Cargo bookings within seconds.
IAG Cargo remains ahead of the market by implementing effective digitalization across its business model. As its next step in multi-channel distribution, the carrier chose cargo.one based on its industry prominence and stand-out ability to ensure seamless digital booking experiences. Loved by freight forwarders, cargo.one’s technology is on par with the carrier’s own high digital standards.
David Shepherd, Managing Director at IAG Cargo, comments, “We are delighted to be partnering with cargo.one – an exciting partnership strengthening the digital development of IAG Cargo. This partnership is the latest step in our journey to transform the way we do business, making it easier than ever for our customers to book their freight online with IAG Cargo.”
As IAG Cargo continues to grow its capacity, cargo.one is well-placed to support its digital success. The carrier is looking to benefit from insights gathered from cargo.one’s data analysis platform cargo.one360, as well as digital sales trends and benchmarks learned across dozens of cargo.one’s airline partners.
“As a partner, IAG Cargo is a powerhouse and is well known for continuous innovation. Both companies share a proven instinct for building digital options that elevate customers and improve outcomes. IAG Cargo offers us exciting opportunities to co-innovate and hit new heights for digital efficiencies and service delivery”, says Moritz Claussen, Founder & Co-CEO of cargo.one. “With our combined expertise, freight forwarders booking with us can look forward to an outstanding end-to-end experience”, he adds.
In a dynamic supply environment, being front of mind with freight forwarders worldwide is essential. cargo.one offers IAG Cargo an unrivaled capability to boost visibility and continually optimize booking offer quality to best fit the market. Dedicated growth managers help to facilitate learning so that supply can be skillfully matched to demand.
For freight forwarders often managing demanding supply chains, IAG Cargo’s three hubs of London, Madrid and Dublin offer them great flexibility. cargo.one contributes additional agility with its valuable booking management and collaboration functionality, coupled with its outstanding customer support.
Soon freight forwarders can book IAG Cargo capacity in a few clicks using cargo.one. The partnership provides marketplace users with additional access to important destinations in Europe, North America, Asia Pacific, LATAM, Middle East and Africa. The partnership comes after cargo.one greatly expanded its capacities across Asia, in recent months.
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