News / Digital forwarders back in the spotlight: can they compete?

© Andrii Klemenchenko

The demise of India’s digital forwarder, Freightwalla, has put the tech-led forwarding industry in the spotlight again.

There were several reasons the company failed, some of which were domestic, but sources told The Loadstar that one issue was the challenge of staying ahead of the market, tech-wise.

Both carriers and ‘traditional’ forwarders have invested heavily in technology, including for quotes and visibility, while there are also Saas platforms available.

As one digital forwarding executive admitted: “Our platform is no different or superior to ...