klm schiphol © Richair
© Richair


Air France KLM Martinair Cargo strives to offer a global airfreight network to help keep supply chains
running. This has always been essential, but even more so since the outbreak of the Covid-19
pandemic, ensuring that healthcare facilities as well as private citizens have access to medicines,
medical equipment and personal protective equipment (PPE). Since the start of the crisis, we have
gradually rebuilt our network mainly for relief-related shipments.

In recent months, we have constantly added new destinations and flights to our network, mainly operating on a cargo-only basis. We have been using our passenger aircraft for cargo charter purposes and have fully utilized our full-freighter fleet. Since the start of the pandemic, we have operated more than 5500 cargo-only flights. AFKLMP Cargo currently offers a network spanning more than 95 long-haul destinations.

Shipping pharma and healthcare products is a core activity for AFKLMP Cargo

In recent years, we have continuously improved our pharma and healthcare-related services by
improving processes, training staff and forming dedicated service teams for pharma customers. We
have invested in infrastructure at both of our hubs, Paris Charles de Gaulle (CDG) and Amsterdam
Schiphol (AMS), and we have fully merged our booking and service options via our digital portal
myCargo, offering the transparency customers need. Because we realise how important it is to
guarantee the required quality, reliability and connectivity throughout supply chains, we not only offer
all required infrastructure and capabilities at our CDG and AMS hubs, but also have partnerships with
GHAs at all relevant pharma destinations, providing state-of-the-art pharma handling services. Our
investment in pharma logistics is paying off and our share in the pharma segment has grown
significantly in recent years and months.

GertJan Roelands, SVP of Sales & Distribution at AFKLMP Cargo: “Shipping pharma and other
medical-related goods is one of our core activities and a strategic priority. From the start, we
prioritised pharma commercially and operationally. At AFKLMP Cargo, we have a department that is
fully dedicated to pharma and healthcare solutions. With this in mind, Air France and KLM were
among the first airlines to obtain IATA CEIV certification.”

Air France KLM Martinair Cargo ready to transport COVID-19 vaccines

Recently, we have formed a taskforce to define what steps need to be taken to help ship Covid-19
vaccines. Working in close consultation with the pharma industry and related forwarders, we have
assessed specific requirements for shipping Covid-19 vaccines. We subsequently adapted our
operation in terms of equipment and dedicated monitoring & service, as well as the capacity we offer.
Enrica Calonghi, Global Head of Pharmaceutical Logistics at AFKLMP Cargo: “AFKLMP Cargo is
ready to play a key role in the distribution of Covid-19 vaccines, thereby helping to ensure that as
many people as possible around the globe will have access to vaccines in these challenging times.”