News / A shift in strategy by US integrators – 'they're going after volume'

© Jerome Cid

Recent actions by UPS and FedEx reflect a challenging market environment: a focus on shedding unprofitable segments in favour of higher returns has shifted to a hunt for volumes.

FedEx delivery vans are becoming a regular sight in US residential neighbourhoods on Sundays as the integrator ramped up home delivery capabilities to reach nearly two-thirds of the population on the mainland, a jump from 50%.

According to chief customer officer Brie Carere, the move came in ...