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Expeditors is widely admired. Built up from scratch by Peter Rose in the early 80s, it has been known for its customer service – and customer retention– but is its vice-like grip on its business beginning to loosen?

One competitor told The Loadstar: “Expeditors is one of two companies we were always up against and were very difficult to crack. It held its accounts for decades – based on price and service – and you just couldn’t beat it.

“But in the ...

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