Comment / From AI agents to AI platforms – the 'dark horse' threat to CargoWise

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(Editor’s note: This is David Goldberg’s debut for Loadstar Premium. More about the seasoned, ex-DHL executive can be found here and at the bottom of this column.) 

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AI promises many things, but it can be easy to misunderstand how it can benefit freight forwarders – especially those struggling with the new CargoWise pricing model and tempted to use AI to develop their own.

Make no mistake

The freight forwarding industry is once again at the center of a familiar narrative – this time, ...