News / Shippers will pay more for better air cargo services, but demand more transparency

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Airfreight shippers have claimed they are prepared to pay more for better services, but want the industry to be more transparent.

In a white paper released today, the European Shippers’ Council (ESC) has called on the air cargo industry to reveal performance standards through Cargo 2000, to help customers distinguish between services and quality, and pay accordingly.

“Certain shippers are willing to pay extra for better airlines and logistics service providers – but shippers can’t tell [which are better],” explained Joost van ...