© Khunaspix Dreamstime.
SBS Worldwide chairman Steve Walker on the future role of freight forwarders in global supply chains. New technology appears to be on the cusp of making some of the traditional functions of forwarders redundant, while some shippers’ propensity to negotiate directly with ocean carriers present another challenge. But forwarders are nothing if not resourceful, and this piece argues some of the areas where they can continue to create value for their customers.
