News / Client anger as US Class I railways report huge earnings despite poor service

© Wangkun Jia

Results from three of the top four US Class I railways for the past year should please shareholders, despite poor service records.

There are indications that their top brass are looking to address this issue, but it remains to be seen how far these efforts will go.

The large US rail carriers rolled through 2022 piling up huge earnings, seemingly impervious to service problems and massive network congestion. For the final quarter of the year, Norfolk Southern (NS), CSX and Union Pacific ...