(New) CH Robinson – two sides of the same coin
To target headcount is not a KPI…
It’s outright silly that a company of CH Robinson’s stature, during the pandemic making several times the profits it used to make pre-Covid, particularly in forwarding, is forced to cut staff because the bean counters and managers on its books didn’t do what they had to do: simply operate according to wise budget allocation in the good times.
Hence, relentlessly counting the cents in and out: just as my grandma kept telling me while she was alive, every time we met.
(Blame ...
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