Carriers claim innovation can beat the trade-off between quality and price

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The debate over whether ocean freight shippers are sacrificing quality of service in the hunt for ever lower freight rates may not be as straightforward as a simple trade-off between cheap prices and carriers’ schedule reliability, delegates attending a panel session at the first day of this week’s Transport Logistic show in Munich heard.

Professor Carlos Jahn, from the Technical University of Hamburg, said that research carried out by his department had shown that while quality of service plays a role ...