Airline connectivity still lacking, claim, as Etihad and K+N unveil direct ebooking
Etihad Cargo and Kuehne + Nagel appear to have reached the holy grail for large ...
Credit: BravoTran
Not long ago, freight forwarding operators managed shipments from cradle to grave. Operators orchestrated the shipment, performed data entry, communicated with carriers, kept the customer informed, and filed all the document s– all without much help from automation.
The industry has come a long way since then: automated rating, shipment tracking, and customer portals are now commonplace. But operators, the lifeblood of a freight forwarder, are still tasked with repetitive data entry and document management. Creating jobs, populating data, and filing ...
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