The staff cost crunch is the new fuel surcharge
Success lies in data-driven retention, not just lower pay
ID 331791945 © Mohd Hasrul Nizam Sabani | Dreamstime.com
By Bill Paul
(Editor’s note: this is Bill Paul’s debut column for Premium. With five decades-plus experience in the market, he shares insight on staffing and recruitment trends, management strategy and corporate growth.)
I was recently talking to an industry friend and remarked that if we had a warehouse full of proven, successful sales hunters, we would be running a 24/7 business shipping them out to meet the demand for talent.
Why do I think this?
Fifty years ago I embarked upon my freight ...
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