Tim Scharwath: Why it is key to raise customer satisfaction to pre-pandemic levels

Tim Scharwarth

DHL Global Forwarding & Freight CEO Tim Scharwath writes on LinkedIn:

The year 2021 is drawing to a close. Like many of you, I would like to take this opportunity to reflect once again: What was exceptional this year from a logistical perspective? What have I learned? What will I take with me?

We are almost two years into the Corona pandemic. The logistics industry has proven how essential it is for our global economy and stability in supply with commodities and goods. Further, ...