‘Forwarders have a business model problem’: why Beacon bet on data over freight
Beacon, once part of the digital forwarding wave, has in recent years stepped away from ...
© Virojt Changyencham
Customer relationships and industry expertise will remain the backbone of freight forwarding, despite the wave of digitalisation sweeping across the industry.
According to Norman Global Logistics (NGL) Asia’s managing director, Stefan Holmqvist, providing online cargo quotes and booking tools are an additional communication layer with customers.
“We ...
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