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News / Inditex leads the charge as free ecommerce returns come to an end

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Inditex, a pioneer in fast fashion and the strategic use of airfreight, may be in the vanguard of a new trend. The company behind the Zara brand is moving away from free returns, one of the central mantras of the ecommerce era.

Since last month Zara ...

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    Customer returns & reverse logistics Happy Returns Inditex the ecommerce equation