News / Forwarders dragging their heels over digitisation – and it could cost them, claims report

© Nikita Gonin

Change within freight forwarding is moving at a crawl, with little incorporation of new technologies over the past decade, despite significant developments in the field.

This is the key finding of Transport Intelligence’s Global Freight Forwarding 2019 report, which lays waste to any idea of a fast-evolving sector.

“Markets and technologies have both developed significantly, but the overall landscape is broadly similar to that in the previous 10 years,” claims the report.

“There appears little drive within the sector to change things fundamentally, ...