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Photo 188069062 © Victor Moussa | Dreamstime.com

The fractious relationship between shippers and LSPs over D&D charges and billing has reached new heights – Expeditors is suing a customer of more than 10 years for withholding some $20m in payments.

Last year, two subsidiaries of Kohler, a plumbing manufacturer, claimed they had found “billing and invoice discrepancies”, and Kohler said it would withhold payment of $20m until it had seen a “full audit” of invoices.

Expeditors investigated, and gave Kohler some 3,200 files and audit personnel.

Kohler said it had ...

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