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News / B2B customers now demand same level of delivery service as online shoppers

b2b© Vaeenma
© Vaeenma
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E-commerce expectations have crept into the B2B sector, with business customers believing they deserve the same level of service Amazon has made the “norm” for online consumers.

Chief executive of Redwood Logistics Mark Yeager said although his company was not “heavily reliant” on retail, the impact seen in ...

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