News / Culture shock for Lufthansa Cargo as technology propels change

Lufthansa Cargo is betting on capacity and technology to cement its position as an air cargo leader – but it must adopt a mindset change. 

The carrier believes more pricing transparency and better?connected technology for its customers will be essential to its success. 

“The next step for us is opening up our platforms, through APIs, so anyone can get our content,” explained chief commercial officer Dorothea von Boxberg. 

“If forwarders want our inventory in their system, they can have it.” 

The carrier is offering two new interfaces for ...