Freight forwarding has long been shaped by a single dominant Transport Management System. While that system defined the standard for years, the way forwarders operate today has changed significantly. Workflows have accelerated, volumes have increased, and the demand for real-time insight has become the norm. Yet many of the systems still in use are built on structures that no longer reflect that reality.
MyFreight was developed to address that gap. Not by adding another layer to existing software, but by rethinking how a TMS should function in a modern forwarding environment.
A different way of structuring work
At the core of MyFreight is a different way of structuring work. Forwarding is not a collection of files or modules, but a sequence of actions that need to happen in a specific order. In most systems, those actions are managed manually. Teams check what needs to be done, switch between screens, and rely on experience to keep operations running smoothly.
MyFreight takes a different approach. Every shipment is organized around tasks. What needs to happen, who is responsible, and what comes next is always clear. Tasks are automatically created and updated throughout the workflow, from the initial quote to final invoicing. This reduces the need for manual coordination and gives teams continuous visibility over their operation.
According to David van der Stelt, Co-Founder of MyFreight, the goal was not to digitize existing habits, but to remove unnecessary work. The system is designed to guide the process, rather than forcing users to manage it themselves.
One continuous workflow
This task-driven structure is combined with a fully integrated workflow. Quoting, bookings, operations, invoicing and communication are not separated into disconnected modules, but exist within one continuous environment. The result is fewer handovers, fewer errors, and less time spent navigating between systems.
Another key difference lies in how the platform was developed. MyFreight was built from scratch using modern technology, without legacy constraints. This allows the system to remain flexible and scalable, while making it easier to incorporate new capabilities as the industry evolves.
Reducing manual work in daily operations
In daily operations, the impact is immediate. A significant part of forwarding still consists of handling data. Information is copied from emails, PDFs and documents into systems and then checked multiple times. This process is time-consuming and prone to errors.
MyFreight reduces that workload by automatically structuring incoming data and linking it directly to the workflow. Instead of retyping and cross-checking, users work with information that is already organized and ready to use. Automation and AI are applied where they add clear value: reducing repetitive tasks, improving accuracy, and supporting faster execution.
Maarten Bos, Co-Founder of MyFreight, emphasizes that forwarding remains a people-driven business. Relationships, decision-making and handling complex situations continue to rely on human expertise. The role of the system is to support that, not replace it.
A practical approach to AI
Adoption of AI in freight forwarding is still gradual. The industry is traditionally cautious, and many companies are still exploring how these technologies can be applied in practice. MyFreight focuses on practical applications that deliver immediate benefits, rather than abstract promises.
At the same time, the role of AI is evolving. Where it currently supports users in handling data and processes, it is increasingly moving towards more autonomous support within workflows. This development enables more predictive operations, helping forwarders anticipate delays and make better-informed decisions.
Built for control and integration
Reliable data is essential for that shift. MyFreight combines multiple data sources, including terminal data, to provide a more accurate and up-to-date view of shipment status. This improves visibility and supports decision-making under time pressure.
Security and control over data are equally important. As more processes become digital and automated, companies need to ensure that sensitive information remains protected. MyFreight operates within a secure, controlled environment with enterprise-grade infrastructure and compliance with European regulations.
The platform is also designed to integrate with external systems such as ERP, WMS and customs solutions. This allows forwarders to maintain their existing ecosystem while improving the efficiency of their core operations.
Ultimately, the difference lies not in the number of features, but in how the system is structured and used in practice. Most TMS platforms are built to store information. MyFreight is designed to structure and drive the work itself. For forwarders facing increasing complexity and pressure, that difference translates directly into more control, less manual effort and a more efficient operation.
This article was originally published as a Sponsored Post on 8 April 2026.
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