White House u-turns see freighters flying but keep logistics players on their toes
Small businesses in the US will be breathing a (small) sigh of relief following the ...
© Daniil Peshkov |
By Ian Putzger
Carriers are losing out to technology firms when it comes to capturing the traffic of rejected online purchases, partly due to lack of attention to returns.
A study commissioned by e-commerce technology provider Doddle, based on a survey of e-commerce retail businesses across five European markets – the UK, France, Germany, Spain and Italy – reveals an acute headache for online merchants.
More than half (57%) of respondents described returns as a significant, or very significant, problem. Of the small merchants with between ...
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